Return Policy
Last updated: January 8, 2025
Service Cancellation
For digital services and projects, cancellation policies vary depending on the stage of the project. Please contact us to discuss cancellation options for your specific situation.
Refund Policy
We strive to ensure complete satisfaction with our services. If you are not satisfied with our work, please contact us within 30 days of project completion to discuss potential refunds or revisions.
Project Revisions
We offer a reasonable number of revisions as part of our service packages. Additional revisions beyond the included amount may incur additional charges, which will be discussed and agreed upon before proceeding.
Digital Products
For digital products and deliverables, refunds may be considered on a case-by-case basis. Once digital assets have been delivered and used, refunds may not be available.
Payment Terms
Payment terms are typically outlined in individual project agreements. We may require deposits or milestone payments for larger projects. These terms will be clearly communicated before work begins.
Dispute Resolution
If you have concerns about our services or deliverables, we encourage you to contact us directly. We are committed to working with you to resolve any issues in a fair and timely manner.
Contact for Returns
To initiate a return, cancellation, or discuss refund options, please contact us at contact@peacefulcraftox.world with your order details and reason for return. We will respond within 2-3 business days.
Changes to This Policy
We reserve the right to modify this return policy at any time. Any changes will be posted on this page with an updated revision date.